Komatsu Forest provides forest machinery to companies across the world but has a particularly strong presence in Scotland where there is a thriving forestry industry. Many of these machines are based at sites in remote and hard to reach areas of the country. Menzies Distribution has been appointed because it specialises in delivering too hard to reach areas.
Menzies Distribution has eight depots and hubs in Scotland which means that it can deliver parts for machines within 24 hours, where previously it has taken longer. This is crucial for contractors who are paid by production output and whose business is seriously impacted by a delay in working machinery.
Menzies Distribution’s time-critical deliveries will be enhanced by its offering to provide Komatsu Forest with a storage facility at its Inverness site. This will enable individuals to come and collect the parts as soon as they are required or for them to be delivered to the nearest newstrade retailer to suit the client.
Per Annemalm, Managing Director, Komatsu Forest Ltd, said, “We are pleased to be working with Menzies Distribution which has accelerated the speed of our customer services significantly. Through Menzies Distribution we are now able to offer 24-hour delivery, reducing the time that our customers need to wait and meaning we are more efficient generally in our operations in the UK. The additional storage facility in Inverness means that we can also reduce the time from order to delivery for our customers.”
Menzies Distribution said, “We are pleased to announce that we are working with international firm Komatsu Forest, whose customers are based in some of the most remote areas of Scotland chose us for our time-critical delivery too hard to reach areas. Menzies Distribution can provide Komatsu Forest with 24-hour delivery of crucial parts to its customers which has not been done before in Scotland.